Lyon Construction & Restoration | Project Case Study
Residential Fire-Loss Project Turnaround
Littleton, Colorado | Remaining work completed in under two weeks
Location
Littleton, Colorado
Loss Type
Residential Fire Loss
Service
Project Recovery & Reconstruction
The Challenge
A Littleton residence suffered an extensive fire loss that originated in the garage and spread into other areas of the home. The homeowners initially contacted another restoration provider, which began work at the property.
After more than a month, the homeowners and the insurance adjuster remained concerned about the pace of progress and whether enough labor was available to complete the remaining reconstruction. They asked Lyon Construction & Restoration to step in, take over the project and bring it to completion.
Lyon Construction & Restoration’s Approach
Lyon Construction & Restoration reviewed the work already performed, identified the outstanding scope and developed a focused completion plan. The team mobilized the necessary resources and established clear coordination among the homeowners, the adjuster and the crews completing the remaining work.
Just as important, Lyon Construction & Restoration worked to rebuild confidence in the restoration process. Because the homeowners worked overnight and slept during the day, the team accommodated their schedule and planned access and construction activity around their needs whenever possible. Communication remained professional, respectful and focused on moving the project forward.
The Work
Assessment of completed work and outstanding reconstruction scope
Project takeover and transition coordination
Alignment with the homeowners and insurance adjuster
Rapid mobilization of the appropriate labor resources
Scheduling around the homeowners’ overnight-work routine
Completion of the remaining restoration and reconstruction work
Quality review, final corrections and project closeout
The Result
Lyon Construction & Restoration completed the remaining project in just under two weeks. The turnaround was especially meaningful to the homeowners after the project had previously been underway for more than a month with limited visible progress.
The homeowners were extremely satisfied with both the completed work and the way they were treated throughout the process. Their experience resulted in a five-star Google review for Lyon Construction & Restoration.
When a Project Needs a Reset
Taking over an active restoration project requires more than adding labor. Lyon Construction & Restoration must quickly understand what has been completed, what remains and what the property owner needs in order to feel confident again. This project demonstrates Lyon Construction & Restoration’s ability to recover a stalled fire-loss reconstruction, accelerate the remaining work and restore the homeowner relationship through communication, respect and dependable execution.
